FREE CONSULTATION

FREE CONSULTATION

CUSTOMER Services

WHAT TO EXPECT

Handle inbound and outbound calls
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Answer all enquiries via all offered platforms
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Offer product/service knowledge
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Deal with customer complaints
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Diffuse escalations
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Process refunds and/or credit
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Maintain and update customer records
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Follow through with customer satisfaction
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Collect feedback and reviews

With a decade of experience across various client-facing roles, MZ Services has built a skillset dedicated to delivering exceptional, five-star customer service with every interaction.

book a free consultation

OR

"Always deliver more than expected."

Larry Page

CEO, Google